BRITT/PAULK NEWS
2009 Hurricane Season
Forecasters have recently released their predictions for the 2009 Hurricane Season. When the NOAA/National Hurricane Center announces the formation of a tropical system, which threatens the United States, our ability to bind coverage (including OPUS) may be temporarily restricted for the affected territories. Although we will endeavor to use our website and emails to broadcast when binding restrictions are activated, it is your responsibility to confirm the availability of coverage in accordance with the following guidelines.
During an approaching storm, it is not permissible to bind any new business, or to increase any existing property, inland marine, aircraft hull or automobile physical damage coverage within 100 miles of any coastal area that is potentially impacted by the NOAA/National Hurricane Center’s 5-day forecast. These restrictions will remain in force until the storm has passed and until 24 hours after the tropical depression/storm/hurricane watch or warnings are removed. You should contact us to determine when restrictions are lifted and if any other requirements are necessary.
Throughout the course of hurricane season, it is very important that you contact your underwriter to confirm the availability of coverage. Please remember to remind your clients that pending quotes, which have not yet been bound, may be suspended or withdrawn should tropical activity trigger the restrictions.
For Questions contact your Program Underwriter.
Welcome to the Team Nigel!
Nigel Sellman joins the Britt Paulk Team as Senior Underwriter primarily handling Contractors Equipment and will be based out of the Atlanta location.
Nigel has been involved in the Underwriting side of the Insurance industry for the last twelve years since his graduation from the University of Huddersfield, England. In that time he has worked as an Underwriter on both the MGA and Carrier sides of the industry, most recently dealing with Property & Inland Marine in the South Eastern United States for a Standard Lines Carrier.
Nigel can be contacted at NSellman@brittpaulk.com or 770.214.7624. Contractors Equipment submissions can be sent in to ContractorsEquipment@brittpaulk.com.
Changes to our Equipment Program
Due to the need to better serve our clients restructuring of our Equipment department and Submissions have been changed to the following:
Contractors Equipment
Directions for Submission:
Email: contractorsequipment@brittpaulk.com
Available on OPUS
Contact: Nigel Sellman
Email: nsellman@brittpaulk.com
Direct: 770-214-7624
AG Equipmentnt
Directions for Submission:
Email: agequipment@brittpaulk.com
Available on OPUSUS
Contact: Jon Solberg
Email: jon.solberg@brittpaulk.com
Direct: 770-214-7608
Forestry & Miscellaneous Equipment
Directions for Submission:
Email: forestryequipment@brittpaulk.com
equipment@brittpaulk.com
Contact: Marsha Smithth
Email: marsha.smith@brittpaulk.com
Direct: 770-214-7626
Each underwriting department will now be taking Equipment Apps in their industry directly and quoting as so. We hope these changes will better serve our clients needs. For questions regarding these changes, please contact us at 800.842.8917 or customerservice@brittpaulk.com.
Meet the Newest Additions to the Britt/Paulk Team!
| Nothern California | |
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Brad Wall: With over 35 years experience, Brad has been an agency owner, carrier representative; President of the local Inde- pendent Insurance Agents Assn.; Past President of CPCU Soci- ety - Silicon Valley Chapter; and served as an instructor for CPCU/ARM with Insurance Educational Assn. in California. bwall@brittpaulk.com |
| Nothern Texas | |
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Daniel Fagan: With 40 years in the industry, Dan has a diversified history in the insurance business. He has spent time on the company side in both the field of- fice and home office of Travelers. He has worked as a retail producer and agency owner, as well as managing a commercial underwriting unit for an MGA. Just prior to joining Britt Paulk he spent two years as a sales executive with Zurich Small Business. dfagan@brittpaulk.com |
| Southeast | |
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John Paulk III: John has worked in the Insurance Industry for the past four years and has focused his attention to the development of Sales and Marketing within Britt/Paulk. Prior to joining Britt/Paulk, John worked as a senior planning analyst for a large regu- lated utility where he administered negotiations for long-term power purchase and worked with the state public service commissions to meet long-term objectives. John holds an MBA from Mercer University in finance, as well as his Georgia P&C license. john.paulkIII@brittpaulk.com |
| Florida | |
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Bill Martin: Began his insurance career over 20 years ago, working for a retail agent on Long Island. He relocated to Florida in 1988, and has since been in the Florida market working for retail operations, as well as other Florida carriers. He has designations of CIC and AAI. His experience in Florida gives him great un- derstanding in the complexities of the Florida marketplace, as well as a keen un- derstanding of the priorities of independent retail agents. bmartin@brittpaulk.com |
Recently Britt/Paulk has began a new field division to provide better customer service to our agents. We have hired six new Regional Account Managers (RAMs) throughout the country. This new division will benefit our agents with a physical presence and will allow Britt/Paulk to establish a local presence across the nation. The RAMs local knowledge in the insurance industry will better understand the needs of our agents and enable Britt/Paulk to provide the level of customer service our agents have come to expect.
”Our product lines have grown over the last few years into a mixture of packages and stand alone specialty products. Because of this mix, we have been forced to move into a marketing strategy that manages relationships locally with our agents throughout the entire U.S.. As you can imagine, this process creates logistical problems with systems, training, and hiring sales professionals. We embarked on this path in 2007 by establishing a call center and building CRM systems to manage these relationships. Now that we have established this platform we are now working to build a 48 State strategy of marketing managers to work with our agents across the country to manage our OPUS products and solve problems with the larger middle market risks. We currently have 5 outside marketing managers and we fully expect to hire another 6-8 for 2009. Once this group is fully engaged we expect to be able to help our agency base with their standard and specialized products.” comments Britt Paulk COO, Dene Schoerner.
The RAMs will be available for agency visits to introduce new Britt/Paulk products or provide a walk through on using OPUS, our Online Policy Underwriting System.
If you wish to make an appointment with one of our Regional Account Managers, please contact your Customer Support Representative.
We look forward to helping our agents build a more successful relationship with Britt/Paulk. Be looking for a Regional Account Manager to be hired in your area soon!n!